Customers may cancel at any time via a cancellation form. Maximal Hosting gives you an unconditional 10 day money back guarantee on managed shared hosting for any customer who paid the first invoice with a credit card or with Paypal.
There are no refunds on web design services or domain name purchases. Refund requests for shared hosting accounts after the initial 10 days will be refunded on a prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For example, if you ve had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
for more info please contact via support@maximalhosting.com